Enhancing Patient Care: Remembering Personal Preferences with Lore
In the demanding environment of nursing, remembering each patient's unique personal preferences is a hallmark of compassionate and individualized care. From dietary needs to comfort routines, these details significantly impact patient well-being and satisfaction. Lore transforms how you capture and recall these vital insights, making personalized care intuitive and effortless.
Professional Workflow
Effortless Capture of Preferences During Interactions
As you engage with patients during Admissions, daily rounds, or general conversation, simply use Lore's Voice Notes feature. Speak naturally to record details like 'Mr. Henderson prefers tea over coffee in the morning' or 'Ms. Davis enjoys reading mysteries before bed.' These spoken observations are transcribed and automatically become AI-Linked Memories within the patient's profile, building a rich, natural-language understanding without manual data entry.
Preparedness for Patient Handovers and Rounds
Before your shift begins or prior to a Patient Handover, utilize Lore's AI Briefing. Simply ask, 'Lore, brief me on Mrs. Schmidt.' The system will instantly surface all relevant memories and facts, including her personal preferences such as 'prefers quiet time in the morning for meditation' or 'likes her blinds open during the day for natural light.' This ensures you provide personalized and consistent care from the very start of your interaction.
Quick Logging of Observations and Interactions
Throughout your shift, use the Quick Log feature to rapidly record brief observations or interactions. For instance, you might log, 'Noticed Mr. Thompson mentioned his favorite sports team today, the 'Hawks,'' or 'Ms. Chen seemed more comfortable today when the window was open.' Lore automatically links these facts to the patient's profile, enriching their personal preference data and allowing for a more nuanced understanding.
Proactive Care with AI-Powered Insights
Leverage Lore's AI Chat Interface to ask specific questions about patient preferences. For example, 'What are Mr. Lee's comfort preferences?' or 'What are Mrs. Rodriguez's dietary dislikes?' Lore can proactively provide 'comfort item' suggestions based on stored preferences (similar to Gift Suggestions), ensuring you anticipate needs. For meal times, Lore can generate a 'Dining Brief' card, displaying any food allergies and preferences, streamlining mealtime care and reducing errors.
Maintaining Continuity Across Shift Rotations
To ensure seamless care, encourage your nursing team to utilize AI Briefing during Shift Rotations. This facilitates a shared understanding of patient preferences and promotes continuity of care. Additionally, Lore's Relationship Map can help track key family contacts and their communication preferences, ensuring a holistic and coordinated approach to patient and family care.
Enhancing Patient-Nurse Rapport
While not a medical metric, Lore's 'Warmth Score' can subtly indicate your interaction frequency with a patient, encouraging consistent and empathetic engagement. You can also attach Photo Memories to patient profiles, such as a picture of a patient's favorite book, a comfort item, or a drawing from a grandchild. These visual cues add a personal touch that aids memory recall and deepens the nurse-patient bond.
Why this matters
By consistently utilizing Lore to track patient preferences, nurses can significantly enhance the quality of care provided. This leads to improved patient satisfaction, smoother Patient Handovers, and a more empathetic care environment. It alleviates the cognitive load of remembering intricate details, allowing nurses to focus more on direct patient care and critical medical tasks, confident that Lore has the personal details covered for every patient from Admissions through discharge.