Mastering Specific Instructions: A Bartender's Guide to Lore
In the fast-paced world of bartending, remembering every 'extra twist,' 'less ice,' or 'specific brand' instruction for each customer can be a formidable challenge. Lore is designed to be your ultimate memory aid, ensuring every drink is perfect and every regular feels remembered.
Professional Workflow
Capturing Drink Specs with Voice Notes
When a customer provides a detailed order, such as 'a gin fizz with a splash of elderflower and a lemon twist, not a wedge,' use Lore's Voice Notes feature. Simply speak the instructions, and Lore transcribes them into text, automatically linking these 'Memories / Facts' to the customer's profile. This hands-free method ensures you capture every nuance without interrupting your flow or fumbling for a pen.
Personalizing Service for Your Regulars with AI Briefing
Before a known regular, like your 'Tuesday night crew,' even sits down, ask Lore, 'Brief me on [Customer Name].' Lore will instantly surface all relevant 'Memories / Facts' – their preferred 'Drink Specs,' favorite bar snacks, or even past conversations. This 'AI Briefing' empowers you to greet them by name and start making their usual without them needing to say a word, creating an unparalleled personalized experience.
Logging Unique Customer Preferences with Quick Log
After a busy shift, while 'Closing Tabs,' you might recall a new customer had a specific, unusual request – perhaps a unique ingredient substitution or a preferred glass type. Use Lore's Quick Log feature to quickly record these 'Memories / Facts'. You can log interactions for today, yesterday, or a custom date, ensuring no specific instruction is lost, even if you can't add it in the moment.
Recalling Critical Details with AI Chat Interface
Stumped on a past order or a particular preference? Simply open Lore's 'AI Chat Interface' and ask, 'What was that specific instruction for [Customer Name]'s Old Fashioned?' or 'Did [Customer Name] mention any allergies last time?' Lore will quickly pull up the relevant 'Memories / Facts,' providing you with accurate information on demand, preventing errors and ensuring customer safety.
Why this matters
By consistently remembering specific instructions, you'll not only reduce errors and improve drink consistency but also significantly enhance customer satisfaction and loyalty. This attention to detail can lead to increased tips, better rapport with 'Regulars,' and a more efficient workflow, especially during high-pressure moments. Lore helps you transform transactional interactions into memorable experiences, solidifying your reputation as a top-tier bartender.